Privacy Policy
1. Introduction
Open Message values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use and protect your data when you use our website and services.
2. Information We Collect
We may collect information such as your name, mobile number, email address, business details, company name, communication preferences and campaign-related information when you interact with our website, forms or services.
3. How We Use Your Information
Your information may be used to provide messaging services, customer support, onboarding, campaign setup, communication updates, promotional offers, analytics and service improvements.
4. Communication Consent
By submitting your information on our website, you agree to receive communication from Open Message through WhatsApp, RCS, SMS, email and phone calls regarding services, updates, promotions and support.
5. Data Protection
We implement reasonable technical and security measures to protect your information from unauthorized access, misuse, disclosure or loss. However, no online platform can guarantee complete security.
6. Third-Party Services
Our services may use third-party platforms such as WhatsApp Business API, Meta platforms, SMS providers, telecom operators, RCS providers and automation tools. Your usage may also be subject to their policies and terms.
7. Sharing of Information
Open Message does not sell your personal information. We may share limited required information with trusted service providers or platform partners only for delivering requested services and support.
8. Cookies & Analytics
Our website may use cookies, analytics tools and tracking technologies to improve user experience, monitor website performance and understand visitor behaviour.
9. Data Retention
We may retain your information for operational, legal, security and business purposes as required to provide our services and maintain records.
10. Policy Updates
Open Message may update this Privacy Policy from time to time. Any updates will be reflected on this page and continued use of our services indicates acceptance of the updated policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or your information, please contact Open Message through the details available on our website.